Post
Topic
Board Exchanges
Re: C-CEX.com Trusted, Secure & Friendly Exchange Since 2013. 200+ Alts,USD,Low Fees
by
Kriemcoin
on 01/03/2018, 07:18:03 UTC
Just a small reminder.

If you have any issue - you are welcome to use our support system here: https://c-cex.com/?id=support
We serve every ticket we receive. We are doing our best to resolve just any issue you may have. Please, note - we do not serve any tickets containing abusive language.


Firstly, stop diverting us to the ticketing system. It's faulty, you do not respond in any reasonable time - if it works at all -, or you don't respond at all, or with a canned message.
Secondly, stop blaming 'abusive language' for not wanting to react to tickets. (or anything targeted at you for that matter) People are mad and you should not be surprised about that. Deal with it. You are a company with customers.
Thirdly, take responsibility for the mess you've created. Your duck and diversion behaviour is infuriating. There is a discussion forum topic here all about you! There are literally hundreds of people wanting a resolution. Go fix it! Talk to people. Solve their issues. Be pro-active!!! For the love of God, save your reputation, or what's left of it...