We've got the list of people who haven't cleared tier 2 and we're plowing through it as quickly as we can. But we're asking for everyone's patience since it will take some time to get through them all. We're not asking for your acceptance though. I think we can all agree that long wait times for verification are unacceptable, but understand that we are working hard to streamline the process. I think we are learning that part of streamlining the process is a matter of communicating with customers and letting them know what they can do to help. I'm hesitant to start giving preferential treatment to people who ask for it since it might create a deluge of requests that would just slow the whole process down.