Hi,
As you know, we have sent the screenshots to the game provider.
I'll keep you posted via email as soon as I hear back.
Thanks for your patience!
Thanks. Please do understand that I wasn't faking it or trying to scam your site. It was all genuine and I actually sent the first email within very few minutes of its happening.
There were total of 8 instances when this happened (6 times when I was in good profits, so didn't bother to take screenshots.)
Please take a look into this.
I am also very curious how the game provided will investigate into this? What if the provider just says everything is fair? It clearly isn't. Is there a methodology where you have all the game hashes and results present?
Sunny2903