Cryptopia is holding $6000 worth of coins at the time of purchase.  No support no coins.

I suggest people having problems with cryptopia file a report with FDRS.  Some people from YOUTUBE said they got their coins back after contacting them.  It seems FDRS deal with Cryptopia regularly as they are government agency in New Zealand.  If they can't help you contact your local authorities and file a report.  Hire a lawyer.  Wait for class action lawsuit with everyone.