Let's hope Circle improves things. Might actually use Polo again if they do.
They might. This Circle presentation says that they will be bringing in 80 - 100 personnel.

What I like most about it is Circle will make Poloniex the first legal "crypto exchange" that would enable it to legally list tokens that are classified as "securities" by the SEC.
Prepare for the emergence of the next great exchange in Bitcoin land.

The SEC element explains why Poloniex wants existing legacy members to do a full KYC to continue trading after the first quarter.
Good point. I think it will be a requirement for new members as well. Just like you guys, new personnel coming in will be breath of fresh air and do hope that they will improved their services.
Yeah, definitely can go either way and this will be like a trading platform 2.0. They will be like starting a new revolution and it will change the landscape if they integrate fiat/crypto into once exchange. Let's see how it goes though. There's a lot of things to improved in Poloniex right now and they come in at the right time before Poloniex sunk deeper because of their bad customer support.