I, Personally,never had any issues with the shipment from Pangolinminer. In fact, it was much earlier than I expected. It literally took under 48hrs from their facility in china, to my door step
in Michigan. However, I was patient, and never asked about tracking, or inquired about my shipment date. I just let them do, what they do, and They did it well. I cannot speak of their
delays, as of late, but I've seen many with the same results as me. I'm sure that they are going to ship, but their customer support is a few days behind....or Ahead, depending the time zone.
Glad you had good experience, yes the 48 hours delivery was a job well done by DHL or FEDEX, not Pangolin. The delay in handling the M3 to the freight company is main concern with some backlog as far at 15th Feb.