I don't know if this is similar to the rounding error alluded to a little while ago, but I withdrew my remaining balance recently (for 0.02055 BTC), which was approved:
https://imgur.com/a/wB78uHowever, what was actually sent to my withdrawal address (and therefore the amount I actually received) was less than that:
https://imgur.com/a/IyIL7What happened? My current balance in BCR is 0. Not sure if this was intentional or a glitch - didn't see anywhere in the ToS or elsewhere that transaction fees were being passed on to users. My last deposit was less than three months ago as well, so it's my understanding that I don't have any withdrawal limits/restrictions on my account.
Please advise. Thanks!
Contact support, they are better equipped to help you out as opposed to here on forums (even though that's the knee-jerk reaction for pretty much all crypto players)
I was just going to ask that. Have you tried contacting support, A Confused Shoe? They're usually much more helpful over there. The support staff can actually do something, whereas the public relations department can only forward the ticket to the support staff. Lol.