Here is some free advice Josh,

Instead of coding chip vouchers, classified sections to transfer orders here is something you can work on for something I like to call increased (or in your case an attempt to salvage..) customer satisfaction.

Create a mining pool for BFL customers who are still waiting for their hardware,
load it with wallet addresses that we each put into our user profile.

Put everyone in the pool.

Burn in all the BFL gear to that pool, so we can split the earnings,
and while you are at it, throw 10 Mini-Rigs into the pool as a show of good faith.

When you ship our orders leave us in the pool until you have really cleared the backlog.


What would that cost you? Bigger question what would that gain you?

These are the things us real world C Suite people do.