I think preliminary, we can treat this as a VERY good hoax.
Indeed; if the MagicalTux quote from Twitter is to be believed. Does the OP have anything to say in response to this? It does seem a shame if JRam tried to take advantage of the bitcoin community if this is true.
Will
I'm out $4,000 but what else can I say to prove my case against the CEO himself? $4,000 might not seem like a lot to the wealthier folks but it is a lot to me. Why would I just sit on my Mt. Gox Yubikey that they sent me and never use it until now? I have also sent Mt. Gox my real personal info to get the verified account so they should know me very well. The only argument I can make if this CEO keeps falsely claiming that I didn't use my Yubikey is this:
"When you think about it, the IP address that stole my coins was from China and I am based in the US. Any half decent business would find this to be a red flag and delay the withdrawal. Maybe Mt. Gox is deliberately letting these glaring red flags slide? "
Not really much you can do except wait for Mt. Gox's responses like all of us regarding the specifics of their logs. You should also not reveal MtGox support's private, direct responses to you right away. Wait for them to make public statements regarding this issue. This way, if they lie/make inconsistent statements, you can catch them on their lie/inconsistency (is there is any) by later posting their direct responses to you (think Snowden).