I wouldn't say it's a scam, unless they take your coins. Just because huge deflation before updating minium fee and not updating their practises up to lastest updates.

Issue is less on BCP and more on bitcoin it self. 0.01 fee was huge, and it's understandable that they can't pay it. Probably they could do something about these. Still issue is also with user for not finding out about inherit fees in the system.

Bottom line, not scam just badly run service. Once it steals your coins it's scam, not before. And just holding up because system hasn't allowed transfering isn't stealing...