I think preliminary, we can treat this as a VERY good hoax.
Indeed; if the MagicalTux quote from Twitter is to be believed. Does the OP have anything to say in response to this? It does seem a shame if JRam tried to take advantage of the bitcoin community if this is true.
Will
I'm out $4,000 but what else can I say to prove my case against the CEO himself? $4,000 might not seem like a lot to the wealthier folks but it is a lot to me. Why would I just sit on my Mt. Gox Yubikey that they sent me and never use it until now? I have also sent Mt. Gox my real personal info to get the verified account so they should know me very well. The only argument I can make if this CEO keeps falsely claiming that I didn't use my Yubikey is this:
"When you think about it, the IP address that stole my coins was from China and I am based in the US. Any half decent business would find this to be a red flag and delay the withdrawal. Maybe Mt. Gox is deliberately letting these glaring red flags slide? "
Okay, so you deny the allegations. This is going to get messy; Mark could certainly post the logs but it is still effectively his word against yours. He is saying you did not have 2FA enabled at the time of the 'heist'.
You should both now post logs. You can use the API to get info about the account (idk how much):
https://data.mtgox.com/api/1/generic/private/infoThis would work best if you both posted them at the same time. Perhaps you can upload them somewhere, keep the link private and share it once mark posts logs on his end.
@JRam This would be an even better implementation of the Snowden strategy I outlined above, but do it for everything you can think of: logs, support messages, any other data/proof, etc.