You guys gotta create as many support tickets as you can with Cryptopia to solve this issue. I have created 3 tickets already and every time you get a response saying their waiting time is 23 days. I can't believe this happening to the only exchange ZER uses. Their wait time on transfer is also too long! I wish I have kept my coins in my personal wallet.
A lot of support tickets might not solve the actual problem that Cryptopia has. They have become pretty ignorant over the last few months when it came to customer management. Some people report they have been waiting for over a months to get an answer.