My withdraws "processing" since 15. February. Total worth of 1.8btc. Opened ticket in 16. February. No answer.
I was going to put up 4 masternodes so I lose money everyday. And one coin is going to have coin swap so soon I'll only lose more money.
Well, they do say you have to allow them 39 days to respond ¯\_(ツ)_/¯
Clearly they have taken in too many users and cannot keep up scaling to support such a large userbase.