3 months ago, one of the biggest Turkish exchange owner had kidnapped and forced to give private key of the cold wallet. Kidnappers stole 150 BTC. So this news is not the first physically stolen Bitcoins via force. I am sure there were some other robberies too.
Yes I definitely agree. There were a lot of users worldwide let me just say billions of users and the story behind them either good or bad experiences are hidden including robbery of Bitcoins. It is really important for us to hide our identity online due to prying eyes lurking arround. Much better to not put our funds in one wallet for it to be safe incase something bad will happen. But based on my observation regarding the story the owner is a popular individual using his true name during transactions so I think that was a disadvantage of that much better to use pseudonym.