Post
Topic
Board Announcements (Altcoins)
Re: [ANN][BETA][EXCHANGE][REALTIME] CoinEX realtime exchange with ZERO FEES for beta
by
erundook
on 16/09/2013, 21:10:07 UTC
How can I contact CoinEx support? I've been mining Tigercoin at CoinEx, and then I realized that my balance beomes negative, what the fuck? Any CoinEx support ther take a look at my account?
The support email is support@coinex.pw
Balances could go a little bit negative after last fix for rounding issues and network fees. It only pulled out what was never yours, so take it like it was a free credit for a couple of days.
We can send you all the audit logs to prove the balance is correct.
Thanks for understanding.
-erundook