Dear Livecoin,

I have read on multiple occasions (your forum boards here/bitmedia) that people had the same issue with $KRB and $XMR in the past, for missing payment ID.

The support ended up helping for 10% fee of the amount to be credited, after information such as tx id, tx amount, time, was provided.

I have provided all of this information with screenshots and verification. I believe that if your team solved these issues in the past with $xmr and $krb, it should be no problem to do the same thing with $ipbc.

I would like to get the same treatment like your previous customers in the past.

Please let me know whether additional information is required.