In the last week our sales have boosted - We have had no cancellations of services - Business is running as usual, if not better.

Don't expect to feel the effects soon. I'll be switching hosting providers next month because of a stunt mine pulled a little over a year ago. My case isn't too different from this one.
They disabled my service because of an excessive amount of SMTP connections. The fact that I wasn't sending bulk emails but target of a brute-force attack obviously didn't cross the banning script's mind. What bothered me wasn't the clbuttic mistake of a banning script checking the wrong thing (
incoming SMTP connections? really?) but the fact that my service was disabled without any notification whatsoever.
Instead of being mildly amused because all it takes to launch a successful DoS attack on my server is a computer that can connect to port 25 and 5 minutes of time, I was pissed because my web and email server was down for two days due to a script kiddie and an incompetent provider. Maybe not I'm-leaving-now-although-I-already-paid-for-the-next-15-month pissed, but definitely I'll-switch-providers-before-the-next-billing-cycle-begins pissed...