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My problem is that I with no warning lost access to my log in email address. On *most* ordinary sites if that happens you simply log into your profile page and change it and that's it. But with some of these crypto trading sites, Cryptopia and SpectroCoin included, there is no way to do that. If you lose access to your email address, you just lost all your funds. I had no idea an email address was such a point of failure. BitTrex has a process for changing your email address and their support is responsive. Poloniex says there is no way to change it, and fortunately in that case I'd activated 2FA only confirmation for withdrawals, plus I don't have anything significant on there, so I'll just create a new account.
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What happened with your email access ?
The domain provider went dark with no warning. I had used that address for years and everything seemed fine. I had to go through the process of changing my profile email address on BitTrex, CoinBase, DNotes Vault and a few other places. The process varied widely in terms of how straightforward it was. It was a piece of cake on Coinbase and DNotes Vault. I had to go through support and provide a whole bunch of information on BitTrex, but they did change it and I'm happily logging in there with my new email address. Poloniex said that they can't change it and all I can do is open up a new account. Fortunately I don't have any assets there and even if I did, I'd enabled 2FA confirmation so email confirm is bypassed which had also been the case on BitTrex before they made the change. If my home IP address ever changes, that's when I'll have issues.
And I have great news! Late last night Cryptopia finally got back to me and informed me that I had provided them with enough details for them to make the change to my profile email address on my account with them. Yay! I'll try to log in tomorrow once enough time has passed for the change to populate.
So now I'm just waiting on SpectroCoin. They are communicating with me, but really dragging their feet. Right now they are telling me that since I can't verify my account in the first place, there is nothing they can do. Well, I wasn't verified on Cryptopia either so I sent SpectroCoin a copy of Cryptopia's reply saying that if Cryptopia can do it, so can SpectroCoin. I will keep bugging them about it until I get my way, and more importantly, my funds.
My recommendation is that you use a gmail address to register on anything crypto-related, because Google is too big to fail and the most likely provider to still be around ten years from now. However, if Google ever shows signs of cracking, then you will want to find a new email provider and change over all your accounts or transfer all your assets *before* you lose any email access.
One feature that would be good for any cryptocurrency site to implement since profile email addresses are so darned important and inflexible would be a place to store up to five backup or recovery email addresses that a user could enter ahead of time and in the event of losing access to the main email address, they can seamlessly switch over to one of the backup email addresses.