The fact is that Labcoin has missed mining target by a few days due to some unforeseen issues. ASIC mining with custom developed miners isn't always as easy as just plug and play, however I believe the team will prove the detractors wrong and in the next few days the mining hash rate will increase significantly. According to Sam the pool mining merge is a software issue and it is being resolved 'as we speak', after that it it simply a question of bringing hash rate online.
I think the reason this stock is tanking is not because of the problems you are having, but rather, because you constantly miss deadlines and mislead the shareholders as to the real situation.
I would of course argue that the missed deadlines are a direct result of the issues the developers have had and not anyone deliberately misleading anyone. Either way, there is now an address public where pooled mining income will be sent once the software issue that is being worked on is solved. I can't think of a more 'definite' means of communicating the status of the project then that.