I have deposited $180 worth of BTC in my account, received the timed invoice, sent the money to the address, clicked "I have paid" but this time I receive an error that says the transaction was yet to be aknowledged by their system. I wait another 3 minutes, hit the button, same error.
Timer eventually runs out and the invoice expires without my transaction being aknowledged.
I contact support, I illustrate the problem to the guy who appears to play dumb and says the money will be funded to my wallet if I wait 6 confirmations, and no matter how many times I try to shove it through his skull, he doesn't want to understand that the transaction wasn't even aknowledged in the first place. I think my money is gone forever.
I will update this post if I get the problem solved, but in the meanwhile, you may want to refrain from depositing funds
I'm not sure the situation is worth the drama and the insults

Seems to be just an isolated technicality. Hundreds of people do the same thing every hour every day without any issues and nobody's money is ever 'gone forever', that has literally never happened before. I'm sure this can be resolved quickly. Let's take a look at your ticket number as long as you didn't post any information to identify yourself:
andrew@advcash.com