Almost 2 months later, and Coinbase has yet to find the time to take a look at my support ticket. $25,000 of mine that they have been holding onto for 2 months.
They deserve very bad PR for this dismal customer service.
You must be joking. They marked the withdrawal as completed 2 months ago and not a word from them about the whereabouts of the money? Thats really bad customer service at its worst form. I mean its $25k and not $10! The money must be somewhere. I suspect they neither processed nor wired it but they did debit your account. It cant be an intermediary bank which wont simply sit on unexplained funds for 2 months. And your bank cannot possibly have that money. Banks have stringent audit systems with mathematically correct account balancing mechanisms to prevent fraud and theft so you can rule out the banks. Coinbase has those funds and they are taking their own sweet time to resolve your open ticket.
An exchange to avoid.