Anyone having problems to do trading on their exchange ??.
Since several days it's not possible to trade, they claim that is is due to the transition of STAR

can you pls. indicate if trading is working with you ??
They won't respond to emails so that's already bad signal.
I used to trade on this exchange some of the new coins which are not available to trade on bittrex but a couple of months back I faced missing coins from my account and no response from the support team. It is a bad sign so I stopped trading on this exchange but somehow I managed to withdraw all my coins after waiting for few days but until now no response from their support team for those old tickets.
If there are two main exchanges I run from in this market, HitBTC is one of them and Yobit is the other. These are exchanges that steal from users in broad day light and I still wonder why they are still opened and running till date and why some users are still making use of them.
It is funny to me that a lot of people just normally prefer taking a huge risk even when all the signs are glaring. Unfortunately for the OP, there is no support to report anything to.
The main reason why people continue to use this exchange site (hitbtc) because a lot of new coin that not tradable in some major exchange site are listed in hitbtc meaning they dont have no choose and continue use this exchange site even they know the risk are so high.