If that's true, it's really sad. I'd have liked an early adopter who had a clue about how to run a business. You know, by doing simple things, like answering customers' questions about their accounts, instead of taking intentional and deliberate steps to ignore customers. I'd have liked an early adopter who was willing to be honest with people, instead of actively ignoring his obligations and responsibilities by deleting peoples' support tickets without so much as an explanation. If this is how MagicalTux thinks his customers deserve to be treated, then this is one early adopter I think deserves to lose his entire investment.