this is a little complaint about bitbet policy.
In short, i placed a bet.
i sent the btc amount to a created "send-to address", but (my bad) i had no transaction fee to default
So the transaction has taken some days before being processed.
The btc has arrived to the "send to address" but the bet wasn't recorded
On that "send to address" there's only my transaction so i guess would be not difficult to send me back my btc, i asked a refund but they refused.
However they answered quickly and politely on irc support, no complaints about that.
In short, i placed a bet.
i sent the btc amount to a created "send-to address", but (my bad) i had no transaction fee to default
So the transaction has taken some days before being processed.
The btc has arrived to the "send to address" but the bet wasn't recorded
On that "send to address" there's only my transaction so i guess would be not difficult to send me back my btc, i asked a refund but they refused.
However they answered quickly and politely on irc support, no complaints about that.
It's unfortunate that you had tx fees off by default. The issue however isn't whether it'd be difficult or easy to perform a refund. Rather, doing so would set an untenable precedent wherein anyone could spam the site with bad bets keeping their transaction fees set to zero, potentially forcing the admins to focus on bulk refunds rather than you know...running the site.
The time it takes to approve or reject a bet varies but is typically a few hours or less, so this is fairly likely to happen in the scenario you described. It sucks that you're out the BTC, but so long as you performed the error, you've gotta pay the price --otherwise it's less of a betting service and more of a crosswalk helper station.
thx for ur understanding mpo
was a very little sum so i'm not in despair 
This was more for principle. I think is an unfare policy since they could see clearly my btc and that address got only my transaction.
if they had time to reply me, they could have also send me back (or accept) my bet.