There is someone on facebook that posted his experience about hitbtc.

Take a look at the picture.


This isn't the only complain that I've seen for hitbtc. I don't use them but by reading a couple of reviews and experience from them, it makes me want to avoid them and I have decided of not trying them.

It's better to learn from the experience of others and I don't think they have the intention to give hitbtc a bad review personally and intentionally if they really didn't experienced it.