Post
Topic
Board Beginners & Help
Re: EXMO withdraw problems
by
squatter
on 11/03/2018, 21:43:38 UTC
Hello, I have withdrawn bitcoin from EXMO, it shows that it is paid but, I don't have txid, and on bitcoin wallet address where I send funds didn't show my transaction, what can I do can you guys help me?

EXMO should provide a transaction hash in your history. If not, there may be an error or delay on their end.

Check your withdrawal address on a block explorer and make sure your wallet is synced. If you still haven't received it within a couple hours, I would definitely open a support ticket and explain the situation:

https://exmo.com/en/support
support@exmo.com