because they went from 20,000 users to over 1 million in the space of a few months. at least that's what they're saying started these problems.

https://www.cryptopia.co.nz/News check the post from january 6th.

it's now been a few months. volumes are way, way down compared to the peak so in theory they should be getting on top of things now. judging by the volume of complaints these days they're clearly not managing to deal with this stuff successfully.

beyond the failure to nail any support requests they're also doing things like holding back byteball that belongs to their customers.

even if they're not dishonest, their incompetence is bordering on criminal anyway.

if they had half a brain they'd delist all those shitcoins and get to work properly.