Cryptopia problems seem to be getting worse by the day..
this used to be one of the most reliable exchanges what has happened ??
Transactions/deposits/withdrawals etc routinely get stuck "processing" for days at a time.
(some people are reporting weeks).
Support has become virtually non-existent & support tickets take weeks to get answered.
If I was a NZ resident it would be a different story as I could sue their asses, but unfortunately
I don't so I have to sit and wait until they feel like acting.
If you feel not suitable with the exchange then just stop using their service.
The first experience can be the last for you to trade in that exchange. There are some other good and top exchange like binance, kucoin an dpoloniex. Just choose one of them.