One month ago a transfer for 20,000 tron coins was stuck in withdraw mode, after 3 days it showed the transaction as completed. Coins were never transferred nor placed back in to my Yobit wallet.. Transaction does not show up on blockchain, so I know they were never sent.... I have sent a ticket nearly every other day for a month and have gotten no response, all tickets still showing new.. I am assuming that they have been stolen by Yobit until support can make it right....
Only two things that possibly happen with this. It's either you are correct or they are just delaying your withdrawal.
We all know what yobit has been doing for years of their operation. Too many complains that are popping everyday with their wallet and coins that are on maintenance.
20,000 TRX is quite a good amount of money. Give up on contacting them, they are known for having the slowest support ever.
But wait for those your tickets to get responded and viewed by any of their representative.