Today I deposit BTC to tradesatoshi. Now suddenly my balance is gone!!
yes I have 2fa , and no I didnt got hacked. There are no withdraws or trades done.
The btc shows on deposit history but thats it. No balance, no withdraw, no trades.
Okay do you have the tx id for this transaction you have made? If you have tx id. You can check that where the transaction went through after you made the transactions. If you have screenshot at least only even support team can assist that you have valid proof to confirm you made the transaction to your tradesatoshi of you.
Most of the site takes more than a week of time to reply to their consumers normally. So I think you need to wait until that.