Hello,
I have had my account disabled since a hacker got access to it on 22nd January, 2018 and stole 1.1 LTC
I have sent my photo ID and have satisfied all the requests needed to reopen my account.
But suddenly Kraken is ignoring all emails for a month now.
Why are they not addressing the issue of my account being disabled?
Hi Martin958. I'm sorry to hear that you still don't have access to your account after a month. Could you please escalate your ticket using
this form? Thank you for your patience.