Post
Topic
Board Gambling
Re: Primedice.com service resumed! World's largest dice site
by
panjul07
on 13/03/2018, 17:19:49 UTC
I've had a similiar issue also.

I had an account in 2015 and lost my phone and couldn't get the 2fa back and had to make a new account.

When I contacted support back in 2015-2016 and they said that since the account has zero balance to just make a new account because then I won't have to go by the verification process.
It was a really difficult situation for me too,i would rather start using a new account than looking for my old account because it was hard for me to find my IP address i was logged in while using the site in the first place and second of all i do not remember my wallet address,i have activated 2 fa ,but now even that is not viable because there was an phishing attempt,to be frank if there was balance in your account,it would be hard for anyone to prove his ownership and that will be a really bad situation. Wink
Yeah, that would suck. i think PD should send email to us with details like IP address/device from which we logged in successfully(like exchanges do), we would have records of all log-in/IPs if they did this. also it would be wise to have a different wallet for gambling transactions, it would be easier to locate deposit address or you could just add a little description. Wink

I think I have shared my experience about losing account at Stake which is the sister site of PD previously. Indeed I have been asked to provide IP address which I used to login, deposit address, and about the provider that I used IIRC. Luckily I could provide all the details that they need to verify that I'm the real owner of the account. Other way to prove maybe a signed message of the address that we use to deposit, but it will be impossible for those who make deposit from exchanger or wallet that does not have the sign message feature.