I had the BTC - Byteball exchange bot "ignore" my deposit because it was "too small". Admittedly, it wasn't a lot, but it was in the ballpark of 20USD at the time of the deposit. The message was just "Received your payment of 0.059 GB it is too small to be exchanged, will be ignored.".
In my opinion, this is broken behavior. If the amount is too small to exchange, send it back after some time, don't just confiscate the money..
Is there anyone I can talk to to get my money back?
I was glad to see that whoever runs the BEEB exchange is around to take care of their customers. Does anyone know who runs the BTC-Byteball exchange bot? I still haven't heard anything. It seems like whoever runs this bot just stole my 20$
not too sure if this is applicable to you since yours was a BTC-Byteball exchange, but
For some unknown reason (Byteball BEEB core libs are up to date) Blackbytes were often not properly delivered during the last 48h. Therefore I have added the ability to make BEEB resend to you your Blackbytes. If - on minute after BEEB has notified your Blackbytes were sent - you still did not receive nothing just type `resend xxxx` (where xxxx is you batch id)