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Not trolling just disappointed in their business practice when they say they or someone says they are supposedly offering refunds up until shipping, and I actually asked for the refund before they decide to post the shit on their site that they are in full production and I confront them here in the forum with a pic of their e-mail reply. and I have other emails asking about vat info and sales conformation on my phone. Sad part is im needing it because of a family matter.
..indeed shady behavior KnC.
Kaliecious, call them and ask whether their statements are worth nothing, they said 'refund until shipment'...means until there's a tracking id, no ?
Further more it's an European company, there are laws you cannot get around by saying 'business use only' (assumption, I'm no lawyer).
*let's support this guy for our own purpose...each unit refunded lowers the spike, it's a win win!
If KNCminer are using a 3rd. party for picking and shipment, like a high volume fulfillment house, then they probably consider the sale out of their hands once the send the order to that 3rd party.
Sounds like you are arguing about a theoretical technicality, why in their right mind would anyone wait to get a refund on the eve of shipment?