this is, how mighty KNC customer service works. yesterday I asked them, if previous mail from Anna with statement, that "Your order is expected to ship towards the end of September" is still valid or not.

today:

HI,
 All orders have now been sent for production and will be shipped after their completion.
Please let us know if you have any more questions.
                                                         
Med vänlig hälsning  |  Best regards
Stacey Johnson 
Kncminer
www.kncminer.com
Office: +46 8559 253 20

before 3 days:

Dear Daniel,
 
Your order is expected to ship towards the end of September.
 
Once the order is shipped you will receive the tracking number.
 
Please do not hesitate to contact us if you have further questions.
 
Med vänlig hälsning | Best regards
Anna Jagdhar
Kncminer
www.kncminer.com
Office: +46 8559 253 20