I think that is indeed a fair complaint. Pinpin has done little to reclaim lost ground... and does not answer legit complaints fast enough (though few are legit and rather most are n00bs being n00bs).

For the past hour or so US stratum has been down. Zip from pinpin. Is it because of a server upgrade? Who knows. This type of thing has to be handled ASAP for zerg to grow... or it will die. I have moved over to blaze until it IS fixed and users are told what happened, why it happened, and how it will not happen again.