I'm not completely new to mining. I've been mining with GPU's since last year but I've never used an S9.
I just got my S9 and I'm having some issues. I've followed the manual, and other guides/videos online... But nothings really working for me and I can't figure out why.

I've tried multiple pools, bitcoin, slush, ant.... They're set up correctly as far as I can tell. I've seen people post the URLS with and without the "stratum+tcp://", I've tried both ways and it makes no difference.

Also it's not a time thing. I've tried multiple times doing many different things having it up for 1+ hr each time with no success. Current uptime is 1.5 hrs.

But what's really weird is when I look under the miner status tab... Why does it only say one fan is running? Everyone I've seen has always had 2 (Usually fan 2 and 6, but for me... I just see Fan2 active).
Both fans on the S9 are actually working, they're spinning and it's taking in and exhausting. Is it nothing to worry about and something to just ignore?

https://i.imgur.com/i7NVOg2.png