I've been waiting since Tuesday the 24th on order #16416 for my private key to be funded!     Why am I paying a premium for "quick" btc when you're now apparently slower than a bank draft??  

This is my 5th order, and was going to be my first of two last week.    But instead of placing my second order I've been waiting all week for you to give me the btc you've already taken my money for.     I've opened two tickets and not received a single response...     This is a bit ridiculous.