Post
Topic
Board Service Announcements
Re: Amagi Metals - Best Prices of Gold, Silver, & Platinum for Bitcoins
by
kosmokramer
on 29/09/2013, 05:15:55 UTC
We ship within 1-5 business days after the 6 day waiting period is over for the check payment. If you'd like a specific answer, please feel free to e-mail us a info@amagimetals.com.

I guess now the next question is, what is the typical turnaround for a support email? When inquiring about my order in this thread, I was promptly referred to email "info@amagimetals.com" for order-specific support, but haven't received a reply since (2-3 days) ... are you sure you didn't mean "support@amagimetals.com"??

It's been 7+ business days since I placed my order (paid in BTC immediately) and this doesn't seem consistent with the shipping times you've been stating. I was pretty careful not to order anything pre-ordered or out-of-stock as I was hoping my order would ship promptly.

I guess I can call during your next business day, but I just assumed email support was best since that's where I was referred. Should I be calling instead of emailing?

Just trying to figure out where my order stands and get an ETA; it's still stuck on "Received Payment" after a week and a half.

Please advise.