per talking to who ever it was I spoke to trying to get a refund so I can pay more to this fucking tax I owe, they said it would be 1-2 weeks that I would have it, and I could not reject it either beucause it was a business purchase and does not fall under the 14 day law/rule
Perhaps you can remind them of this:
Refunds are offered up to the day of shipment of your order.