I just think there is a fluke of some kind going on and it has ensnared a lot of accounts.  I've been at half rewards since March 15th.  It's very frustrating when the rewards went up as the bitcoin price went down and to be stuck at 12 and then 13 sat.  It was a prime time to be your sat level.  What's frustrating is that I've sent messages and I haven't heard back and it seems no one else has too.  They should come out and say what is going on.