Despite numerous support emails, requests for account/reactivation, I *still* cannot login to my MtGox account.  Ive provided account balance info, IP address info, etc, and they just ignore my support requests.  Thieves, I surmise.  I would advise anyone new to the bitcoin world to avoid MtGox like the plague.  If, by some minor miracle I am able to access my account again I will withdraw everything I have from MtGox and never use them again. 

The sheer amount of incompetence they have displayed over their "incident" is mind-boggling.  Lack of basic security, the worst customer-service I have ever experienced, and a remarkable ability to act like its not their fault.