can you guys help me..? i forgot to remove my bitcoin app before installing the firmware.

now my ledger by default shows "UPDATE" and when i try to open LEDGER MANAGER then plug in my LEDGER WALLET while holding the left button..

my ledger will show "BOOTLOADER" while ledger manager is under "restoring mcu" , after that i have the error "unable to install firmware".

i have check my device driver and all is working fine on that part. there are no "Yellow icon" showing in DEVICE MANAGER.

please help..