Hi malschauen,
I understand that you are not happy with the progress of your case but as I said we need time to work out what went wrong and coordinate all aspects with BitPay. We have not forgotten you.
Please give us some more time and be assured we will work this out.
Best regards,
Robert @Bitwala
Nearly 4 weeks after your initial answer and about 4 month after I transfered about 6k to my bitwala accoutn and there is still no answer and I still received only 1k and you still owe me about 5k and you still cant give me any reason what the problem is, instead I only received excuses or get ingored completly. I provided evidence within emails and within this thread.
Any news or how long do I have to wait?
Good luck with your business, but due to the circumsances I will not use any of your services in the future nor will I recommend it to anybody. Actually you claim yourself to want to become a blockchain-bank. Can you realy imagine a bank, which tells you to not have received your deposit even when you got a receipe for your deposit, without providing you any reason, just ignoring your receipe and letting you wait for months? Sorry, but I cant.