I had high hopes for this exchange when it began. I have BCO staking. However, I can't even withdraw of trade anything on this exchange because I can't log in. It gives me invalid password with my password and even if I use my private key. My bitcoin is being held hostage and I can do nothing. Also there is incredibly backed up support. And when I try to upgrade it takes me to page not found. I feel like this exchange is already overwhelmed and I don't have much hope for it to scale up.
Has anybody figured out how to overcome the invalid password or have I just lost my money on this? Someone said that I should have used the copy button instead of copy and paste, but that doesn't help me now.
I just this second finished signing up, eldub; and although I have high hopes for this exchange, the password-confirmation part of the sign-up is very poor: it's a long time since I had to actually enter a password word by word.
And it is made very very clear that if you lose your password, you have lost access to your funds.
You can create a local wallet where you choose your desired login credentials. Before you create an account, click Advanced and you'll be given the option to create a local wallet. Be sure to back it up before you deposit funds to your account. If you join the Cryptobridge Discord server, you'll see a channel for videos with tutorials on how to do this. It gives tutorials on how to use different features of the exchange to make it easier for the average user, as well.