I'd rather go Poloniex than SHitBtc.
With polo it is the customer service which is more of their problem and I got to experience that too. It took long before the problem was resolved. Something like a week before everything is cleaned up.
With SHitBtc the deposit fee is what sucks the most. I havent even done anything and yet you want something already from me. I say that is BS. They should die in their sleep.