The Key of course was explaining to people that its not optimal to send a whole unit back IF you design a machine to be in field repairable.
It is a great idea. My repair needs were minimal, but it was nice to have the fan shroud shipped out so I could replace it myself rather than 1) leave it and see if it caused issues, or 2) ship it out for such a minimal repair.
Love seeing Canaans business and service network continue to grow.