Post
Topic
Board Service Announcements
Re: [ANN] Bitfury ASIC sales in EU and Europe
by
Spathi
on 01/10/2013, 22:33:05 UTC
Congratulations to the BFSB-Team for precisely meeting their delivery time  Grin I guess this October a mining hardware manufacturer will have shipped all their orders within "two weeks".

Can I assume your customer service is a bit stressed out in the moment, because of all the shipping? Last week I was used to receive an answer within minutes or a few hours, but now I am waiting since friday for the confirmation of a refund. Punin, could you give an estimate on the response time for e-mail inquiries at the moment?

Thank you.

About a week ago the wait was about 9 days for an email.

I dunno whether this is still true or whether the email backlog is cleared.