Hi, I tried to understand how to deal on gatehub, was able to find BTC/XAU exchange page, the gap between bid and ask is so large (like 30% of the price). To make sue I understood it correct, it's written now BTC/XAU=210.52 - so it means 1 btc is 210.52 grams of gold, correct? Also, in faq section it is written that gold bars can be picked up in your office in Lubljana, Slovenia - it is true?
The 10 g gold bars can be picked up from our office in Ljubljana, Slovenia, Europe.
With regards to the redemption process: As of March 21 8 pm (CET+1) there are the following sell orders on RCL for XAU / EUR pair: 10 XAU for 37.00 Eur each. By placing the buy order you would buy 10 XAU for 370 Eur and redeem for a 10 g physical gold bar.
If you would buy the same bar from Commerzbank you would end up paying 371 Eur.
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https://www.commerzbank.com/en/hauptnavigation/kunden/kursinfo/sorten_edel/edelmetalle/edelmetall.html)
Please do not hesitate to contact us at
gateway@bpgrefining.com should you have further questions.