OMG I am having the same problem :
https://etherscan.io/address/0xccc7c6bf6aafdd855a9fa2eafa24588e77385ebc#internaltx

ID: up112722849
Support Ticket #715740

I see now that the problem is in the stupid smart contract and this is my fault.
But if this issue can resolved as soon as possible I would greatly appreciate it.

Thank you very much for your assistance in this matter!